FAQ

Scalp massagers

What is the difference between ScalpSway Pro and ScalpSway Go?

Pro comes in four colours (Red, Grey, White, Stone), has two massage modes (kneading, or kneading with vibration) and a 15-minute auto-off. Go is our compact, lower-priced model in blue with three intensity levels.

Can I use them in the shower?

Yes. Both are designed for wet and dry use. Never charge the device while it is wet.

Does it tangle hair?

The heads use a gentle kneading motion. If you have very long hair, start on the lowest setting and keep the massager moving.

Can I use it on other parts of the body?

Yes – many people also use it on the neck and shoulders.

Face mask

How does ScalpSway Face work?

It is a soft silicone mask with gentle low-frequency pulse massage. You control intensity with the remote. Start at the lowest level.

Who should not use the face mask?

Do not use it if you have a pacemaker or other implanted electronic device, if you are pregnant, if you have epilepsy or a heart condition, or on broken or irritated skin. Not for children.

How do I get the bundle discount?

Add any ScalpSway scalp massager (Pro or Go) and the ScalpSway Face mask to your cart. 25% is taken off the mask automatically at checkout – no code needed.

Orders & delivery

How much is shipping?

Shipping is free with tracking to all countries we ship to. See Shipping & Delivery.

How long does delivery take?

Usually 7–20 business days depending on your country. You get a tracking number by email.

Can I return my order?

Yes. See Returns & Refunds. EU customers have a 14-day right of withdrawal, and faulty items are replaced or refunded.

Are these medical devices?

No. ScalpSway products are personal-care and relaxation devices and are not intended to diagnose, treat or prevent any condition.